What does "de-escalation" involve in the context of PPCT?

De-escalation in the context of PPCT involves the use of verbal and non-verbal communication techniques aimed at calming a potentially volatile situation. This approach prioritizes communication, aiming to reduce tension and conflict without resorting to physical force. By effectively using verbal cues, tone, body language, and empathetic listening, an officer can often diffuse a situation before it escalates further. This method aligns with the principles of PPCT, which emphasize minimizing harm and resolving encounters through communication whenever possible.

In contrast, relying solely on physical force, seeking immediate confrontation, or preparing for follow-up force detracts from the primary goal of de-escalation, which is to resolve conflicts peacefully and avoid unnecessary physical altercations.